Service and support for your measuring equipment

From service plans and spare parts availability to flexible financing options and personalised training – we have made it our mission to offer reliable all-round service to our valued customers. Our working relationship doesn’t stop once you’ve bought measuring equipment from us – that’s when it gets started.

Helmut Fischer Service Plans

Our service plans can be as hands-on (or off) as you require. They are designed to keep your mind at ease and your measuring equipment running healthy for a long time.

Our Bronze Service Plan provides basic support levels and a 5% discount on replacement parts.

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Our Silver Service Plan goes beyond a basic support level and includes an emergency visit, extended remote support and a 10% discount on replacement parts.

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Our Gold Service Plan is designed to give you complete peace of mind for your measuring equipment. This plan includes unlimited emergency visits, extended remote support and replacement parts.

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Spare parts

At Helmut Fischer we are proud of our quick turnaround on spare parts. Where other manufacturers can take weeks to import a part needed for repairs, we can do this in days.

We can also offer these parts at a discount to Service Plan subscribers.

Order spare parts for your measuring equipment

Get additional discounts on ex-demo stock

Helmut Fischer Ex-demo instruments are available on a first-come, first-served basis.

To claim yours now, call 01386 577370 or contact us by hitting the button below while stocks last!

Personalised training

Onsite installation training sessions

With every piece of equipment that is commissioned, you will receive an onsite installation training session. This session is designed to get you up and running correctly and safely.

Bespoke training for Helmut Fischer customers

We can arrange bespoke trainings for your machine operators. Helmut Fischer machines are an investment, and we want to make sure you get the best returns from them.

These trainings can be tailored around your needs, whether it is a refresher course or a deep dive into how you can get the best value out of your machine.

Get in touch and discuss your specific training needs with us.

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Free technical support

If you are stuck on a technical issue or need support in setting up a specific functionality, our experienced applications support technicians are just a call away.

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Online resources and technical information

Alongside our extensive online resource library, we have a range of application examples, thought leadership articles, explainer blogs and video tutorials on our website. All of these learning resources

Resource library Case studies Technologies explained Video tutorials

Contact us now for more information

Whether you need additional support with your Helmut Fischer equipment, require a spare part or have questions around financing, we are always happy to assist.

01386 577370

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